Frequently Asked Questions
Everything you need to know about shopping with ADJ Electronics.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take up to 10-14 business days depending on your location.
Do you offer a warranty on electronic products?
Yes, all ADJ electronics come with a standard 12-month manufacturer warranty covering defects in materials and workmanship. Extended protection plans are also available at checkout.
What is your return policy for opened items?
We accept returns within 30 days of purchase. For opened electronics, items must be in original condition with all accessories and packaging to be eligible for a full refund, minus a small restocking fee.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier’s website to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and select buy-now-pay-later financing options like Klarna and Affirm.
Are your products compatible with international voltage standards?
Most of our portable electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting our support team to ensure compatibility with your region's power outlets.